Privacy Policy

1. Scope of the Privacy Policy

This Privacy Policy applies to personal data collected through the Afaq Al-Bi’ah Company website, including contact forms, service requests, and any other forms or electronic channels available through the website.

By using the website or providing us with your personal data through the available forms, you acknowledge that you have reviewed this Privacy Policy and understand how your data is handled as described herein.

2. Data We May Collect

Depending on the nature of your interaction with us or the service you request, we may collect certain information that you provide to us, including:

Name.
Company or organization name.
Email address.
Phone or mobile number.
Project or request details.
Type of service requested.
Content of messages and inquiries.
Any other information you choose to provide through the website forms.

We may also collect certain technical information related to your use of the website, such as device type, browser type, IP address, and information regarding your interaction with the website, depending on the website settings and technologies used.

3. How We Collect Data

Personal data may be collected through:

Contact and inquiry forms.
Service request forms.
Direct communication with us via email or telephone.
Other electronic forms available on the website.
Cookies and similar technologies, where applicable.

We strive to ensure that the collection of data is appropriate for the purpose for which it is collected and that no unnecessary data is requested.

4. Why Do We Use Your Data?

We may use the data you provide for the following purposes:

Responding to inquiries and requests.
Communicating with you regarding service requests.
Assessing project requirements and determining the appropriate service.
Preparing quotations or communicating regarding them, where applicable.
Providing services or following up on projects once engagement with the Company begins.
Improving the user experience on the website.
Developing our services and improving the quality of communication with clients.
Handling complaints and feedback.
Complying with relevant legal and regulatory requirements.

We do not use your personal data for purposes incompatible with the purpose for which it was collected, except as permitted by applicable law.

5. Legal Basis for Data Processing

Personal data is processed in accordance with the applicable legal bases, which may include, depending on the nature of the processing:

Consent of the personal data subject.
Performing a request or taking action based on the data subject’s request.
Compliance with legal obligations.
Any other legal basis permitted under the Personal Data Protection Law and its Implementing Regulations.

Saudi regulations provide that the processing of personal data must be lawful, transparent, and related to the specific purpose for which the data was collected.

6. Sharing Personal Data

Environmental Horizons Company does not sell your personal data.

Where necessary, certain personal data may be shared with entities or service providers working on behalf of the Company, to the extent necessary to fulfill the purpose for which the data was collected, provide the requested service, or comply with legal obligations.

In all cases, we strive to take appropriate measures to protect personal data in accordance with applicable legal requirements.

7. Data Protection

Afaq Al-Bi’ah Company takes appropriate organizational and technical measures to help protect personal data against unauthorized access, use, alteration, disclosure, or loss.

However, no electronic system or method of transmission over the Internet can be guaranteed to be completely secure.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or for the period required by applicable laws, regulations, or relevant contractual obligations.

Once there is no longer a legal or operational need to retain the data, it will be handled or destroyed in accordance with applicable requirements and policies.

Important: This section is intentionally drafted in general terms. We do not recommend specifying a fixed period, such as “3 years” or “5 years,” until EH has formally established its data retention policy.

9. Rights of the Personal Data Subject

In accordance with the laws applicable in the Kingdom of Saudi Arabia, personal data subjects may have rights relating to their personal data, including rights related to:

Being informed about how their data is collected and the purpose of its processing.
Accessing their personal data in accordance with applicable legal requirements.
Requesting the correction of inaccurate or incomplete data.
Requesting the destruction of data in cases permitted by law.
Withdrawing consent where consent is the legal basis for processing, unless another legal basis requires the continued processing of the data.

Requests to exercise these rights will be handled in accordance with the requirements and procedures set out in the Personal Data Protection Law and its Implementing Regulations.

10. Cookies

The Afaq Al-Bi’ah Company website may use cookies and similar technologies to improve website performance, enhance the user experience, and understand how visitors use the website.

These technologies may include cookies necessary for the operation of the website or cookies that help measure performance and improve our services.

Users may control certain cookie settings through their browser settings. However, disabling certain cookies may affect some website functionality.

Important: Before publishing this page, please review the technologies actually used by WordPress, Elementor, and any Google Analytics, Google Maps, reCAPTCHA, or marketing tools implemented on the website, as the Privacy Policy should accurately reflect the actual data processing activities taking place.

11. External Links

The website may contain links to external websites or platforms.

Afaq Al-Bi’ah Company is not responsible for the privacy policies or data protection practices of such external websites. We therefore recommend reviewing the privacy policy of any external website before providing it with personal data.

12. Privacy Inquiries

For any inquiries regarding this Privacy Policy or personal data, you may contact us through:

Email:
info@eh.net.sa

Phone:
920012358

Address:
Fatimah bint Rasul Allah Street, Al Madinah Al Munawwarah Road, Al-Bawadi District, Hira Street Intersection, Jeddah 23531, Kingdom of Saudi Arabia

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, applicable laws, or data processing practices.

The updated version will be published on this page, along with the date of the latest update.